Introducing FREE Packaging Returns: Click Here
Orders under £75 £4.50 Standard Delivery*
Orders under £75 £7.99 Express Delivery (Next Day Delivery)*
Orders £100 or more FREE* Free Standard Delivery*
Click & Collect FREE See below for details
We aim to deliver 2-3 working days* for orders under 30kg (per box) and next day for orders received by 12pm (noon), orders received after this time cannot be guaranteed. *T&C apply
Standard Delivery: *Monday to Friday excluding Bank Holidays. 2-4 Days Delivery
Express Delivery: Next Day Delivery *Monday to Friday excluding Bank Holidays. Order before 12PM
Free Delivery: *Excludes
Click & Collect: Free click & collect is available to registered users of this website, please create an account prior to shopping for this service to be offered.
Local Delivery
We are now offering Local Delivery, which we have segmented into 3 zones. Delivery times: 1-2 Days
Zone 1: Free Delivery
NR9, NR18, NR19, NR20, IP25 & Norwich City
Zone 2: £1.99 Delivery (Currently FREE DELIVERY)
NR16, NR17, IP24, IP26, PE37
Zone 3: £2.99 Delivery (Currently FREE DELIVERY)
PE33, PE34, PE30, PE32, PE31, PE36, NR23, NR22, NR21, NR25, NR24, NR11, NR10, NR27, NR28, NR12, NR29, NR13, NR14, NR35, NR34, NR31, NR33, NR32, NR30, IP19, IP20, IP21, NR15, IP22
Scottish Highlands & Islands Delivery Zones
The following postcodes postcodes may incur additional delivery charges due to location:
IV, HS, KA27, KA28, KW, PA20-49, PA60-78, PH17-26, PH30-44, PH49-50, ZE, IM (Isle of Man), Isle of Wight, Isle of Scilly and Channel Islands, Northern and Southern Ireland
Please note these delivery locations may also take additional time to be delivered. Approval of the extra postage charges will be required prior to processing your order.
Weekend Deliveries
Weekend delivery available (Saturday ONLY) for an additional £12.99
Delivery Instructions
If delivery instructions, for example., leave in the shed or leave with neighbour are given all compensations rights are invalid if the parcel was to go missing or is damaged. No claims can be made.
Order Tracking
Once your order has been despatched you will either receive an email from APC or a text (if a mobile number has been provided) with your tracking details.
Delivery of Larger Items/Large Quantities
Some larger items cannot be sent on our next day delivery service. If you require confirmation of this prior to order please email hello@kindwood.co.uk. Additional charges may apply.
Deliveries During Adverse Weather
During adverse weather conditions your order may arrive later than expected. We cannot control this but we will do our utmost to ensure your parcel is delivered as soon as possible.
Stock Levels
Whilst we try our utmost to keep our stock levels up to date on our website there are odd occasions when items have been sold and have not been removed online or stated as ‘Out of Stock’. If an order is placed and this is the case you will be contacted as soon as possible to advise if we have any alternative items or if we need to cancel your order.
